Software Solutions AI, LLC ("we", "us", "our") is committed to protecting your privacy. By using our website and services, you consent to this Privacy Policy.
1. Information we collect
Personal information
- Name, email address, phone number, and physical address
- Payment information when you make a purchase or request a quote
- Opt in records and timestamps for communication channels such as SMS and email
Non personal information
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer communication
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How we use your information
We use the information we collect in order to:
- Provide, manage, and improve our services
- Process transactions and payments
- Communicate with you about inquiries, appointments, and promotions
- Enhance website functionality and user experience
- Maintain security and prevent fraud
- Maintain records of your preferences and consent
3. SMS messaging and compliance
Text message program terms and conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
By submitting a form on our website and selecting the consent option, you opt into our SMS messaging services and agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
How users opt in
We collect personal information and communication consent only when users voluntarily opt in through our website forms or other direct contact methods.
- Users opt in by submitting a form on our website that includes a clear consent checkbox or disclosure.
- By submitting this form, users explicitly agree to be contacted by Software Solutions AI, LLC via SMS, email, or phone regarding their inquiry or requested services.
- No information is collected automatically for marketing or messaging purposes without user initiated action.
Opt in and consent
- You will receive messages only if you have explicitly opted in.
- We maintain timestamped records of all opt in actions.
- We comply with the Telephone Consumer Protection Act and other applicable laws.
Opt out instructions
- You can cancel SMS notifications at any time by replying STOP.
- You will receive a final confirmation message and no further messages will be sent unless you opt in again.
- Opt out requests are processed within twenty four hours.
Message frequency and content
- Message frequency varies based on your interactions with our business.
- Messages relate directly to the services you have requested.
- We do not send promotional content without specific consent.
Help and support
- Reply HELP for assistance.
- You can also contact us at [email protected].
- Customer support is available during regular business hours.
Carrier information
- Standard message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include AT and T, Verizon, T Mobile, Sprint, and most regional carriers.
SMS data protection statement
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent. This information is not shared with third parties, except for aggregators and providers that operate the text message services.
4. Information sharing and disclosure
We do not sell, rent, or trade your personal information.
10. Contact us
Software Solutions AI, LLC
131 Continental Dr Suite 305
Newark, DE, 19713 US
Phone: +32465667299
Email: [email protected]
Website: contractorblitz.com